[Resolved]  Spicejet Ltd. — SPICE JET cancelled the flight where a group of 60 pax was booked

Address:

Surat, Gujarat

SIXTY pax were travelling from Khatmandu to Delhi from KAILAS MAN SAROVER YATRA on 11th july and hence as all the pax can reach SURAT (HOME TOWM) a GROUP BOOKING was done on SPICE JET SG 852 and SG 152 departs from DEL at 15.10 reaching SURAT at 20.35. for 11th JULY 2013. All 60 Pax were reaching Delhi at 11.30 from KTHMANDU so we booked via flight of 15.10. SPICE JET on 8th july informs that this flight is cancelled and adjusted on MORNING FLIGHT OF SAME DAY. thats on 11th morning at 6.00am. My question is HOW COME THEY CANCEL THE FLIGHT WITHOUT THINKING OF 60 PAX WHO ARE BOOKED FOR DESTINATION AND WHAT THEY WILL DO? WHAT IS THEIR ALTERNATIVE, WHAT PROBLEMS THEY WILL FACE. AND HOW WILL THEY REACH SURAT AS TRAIN TICKETS WILL NOT BE AVAILABLE. THERE IS NO OTHER FLIGHT TO SURAT. SPICE JET WITHOUT THINKING SAYS THAT YOU ARE BOOKED FOR MORNING FLIGHT OF 11TH JULY AS EVENING FLIGHT OF 11TH JULY IS CANCELLED. FANTASTIC. WE ARE BRAINLESS TO BOOK EVENING FLIGHT. IF WE WANT TO CANCEL TICKET OF ANY PAX FROM GROUP BOOKING THEN 7 DAYS ADVANCE NOTICE IS NEEDED OTHER WISE THE FARE IS GONE.WHERE AS THEY CAN CANCEL THE FLIGHT 4 DAYS BEFORE THE JOURNEY THOUGH NO NATURAL PROBLEM IS THERE. CAN ANY ONE OF SPICE JET CAN ANSWER. WHAT IMPRESSION THOSE 60 PAX WILL CARRY WHEN THEY WILL FACE PROB;EMS TO REACH SURAT AND ADDITIONAL EXPENSE THEY WILL HAVE TO TAKE..