Airlink.in — complaint regarding network issue (not responding)

Address:

1-2, First floor, Annpurna Shopping Center, Opp. Dhanmora Complex, Adajan patia, Surat- 395009, India

Dear respected,
I am suffer for network issue (No network) since last five days (7th april 2020) i call many time but company not responding i also registered complain on massage complain no. And whats app complain no. But still i am not getting any revert and satisfaction. Even the mail to the respective nodal officer and support team still they also not responding.
I requested to consumer forum have take corrective action against the company. I want solution for the problem anyways.
I am waiting your affirmative response and solution.

I have prepaid connection with airlink broadband, surat my customer no. (Crf. No) 262088, user id - mkbhatti my internet went offline on the 7th april 2020 early morning, i had placed a complaint immediate on massage & whats app complain no. And till many times call but not responding. And i have prepaid connection.. Which i have means already paid for the quality service they are supposed to give me, and they have failed in giving me quality service.

I have also many times mail but no response please read bellow:

Airlink communication surat
My area is surat
Usear id - mkbhatti

Dear team,

I am not getting network since 7th april 2020 i have rise complain on masage complain no. & whatsapp complain no but there is no response i have also many times call but at least still no response.
I am not getting touch with complain. Through app. Now. There is some pasward issue.
I know the situation of curent pendamic covid 19 & also lockdown is applicable on us.
I hope u will take promt corrective action on the complain issue.
Please do the nedfull in urgent basis.
I am waiting for your affirmative reaponse.