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Airlink.in Complaints & Reviews

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Last updated Jul 30, 2022
Complaints 236
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+91 80 4446 9434
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Airlink.in Head Office Address

1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia
Surat
Surat District
Gujarat
India
395009

Airlink.in reviews & complaints page 7

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J
Jai Jobanputra
from Vadodara, Gujarat
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worst internet company ever

Address:Sai khati textile house, ring road, 395002

Airlink broadband internet
User id - sukhdev
Area - sai khati textile house, ring road surat
Internet has stopped working since 4 days. No proper answer from customer care. Same problem happened a month ago. I had to go to their office and file my complaint. Still no answer. I still have around 300 days remaining with airlink. I want my money refund. N cut the connection off...
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Address:1-2. 1st Floor, Annapurna Shopping Center, Opp. Dhanmora Complex, Adajan Patia, Surat – 395 009, Surat, Gujarat, 395009
Website:airlinkcpl.net/index.php/contact-us

Airlink is worst company, lin matter of... As they provide low speed internet even my package have 25mbps they provide 1 mbps... And half of time internet is not working... And now they are not willing to even pick calls and solve problems..! We have been calling them since last one month... They tell us that they will send technicial but then no one is coming to solve the issue.. And no a days we get no response... Phone keep on ringing...
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D
Darshna91
from New Delhi, Delhi
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no internet since 1 month and response to your complaints

Address:Surat, Gujarat, 395001
Website:airlinkcpl.net

Airlink is worst company, lin matter of... As they provide low speed internet even my package have 20mbps they provide 1 mbps... And half of time internet is not working... And now they are not willing to even pick calls and solve problems..! We have been calling them since last one month... They tell us that they will send technicial but then no one is coming to solve the issue.. And no a days we get no response... Phone keep on ringing...
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G
gopal jangid
from Khedbrahma, Gujarat
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internet isn't working last 10 days

Address:273, Bhidbhanja Industrial Society Nr Sai Baba Society, Pandesara, Udhna, Sai Baba Society, Pandesara, Udhna, Surat, Gujarat, Surat, Gujarat, 394210

User id - kashyap273

I am writing this letter to you so that i can register a complaint about the internet connection. As it is internet stopped 2nd sept. And i am facing regular disturbance. Customer care no response my problem. Continue call service provider

Kindly send anyone to check my internet connection. Please do this soon i shall be very thankful to you.

Gopal

User id -...
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F
Firoj maskatiya
from Mumbai, Maharashtra
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internet not working daily basis

Address:Plot no 3-4 jalaram nagar near mayur holl udhana yard limbayat Surat, Surat, Gujarat, 394210
Website:airlinkcpl.net

Dear
My user id firoj34

Internet not working issue facing since last 1 week. I gave complain on 1 sep 2019 till today saturday 07 sep 2019. No person came to rectify service or no customer care dept call to resolve this issue. We daily call to customer care but his not answering properly.
And some time is not received my call

We are facing same issue of no connectivity of internet since last 1...
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S
Sanju0100
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

isp company does not clear complain in 3 days which they committed

Address:Airlink Communications Pvt. Ltd. 1-2, 1st Floor, Annapurna Shopping Centre, Opp. Dhanmora Complex,Adajan Patia, Surat-395009, Surat, Gujarat, 395005

My.self sanjiv bhagat
I am user of Airlink Communication pvt ltd
My registerd mob no.is [protected] with airlink
I renew my plan in 22 jun 2017for 30 months
After that i faced the problem of net not working more than 4 times
Company mention that each complain takes 3 days to solve but each and every time it tooks 5 days to solve
Thaey not providing me nodal officer number
Each and every phon...
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A
Aayeshatech pathsalla
from Ahmedabad, Gujarat
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internet not working complaint id 20190819856

Address:Airlink surat, Surat, Gujarat, 395003

User id asharafvohra
12/1779 vakil street shahpore surat

Cell no [protected]

No connectivity issue facing since last 5 days

I gave complain on 19 aug 2019monday since till today friday 23 aug 2019

No person came to rectify service or no customer care dept call to resolve this issue

We are facing same issue of no connectivity of internet since last 6 month every...
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P
ppdave
from Ahmedabad, Gujarat
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internet not working since 28.7.2019

Address:ADAJAN, Surat, Gujarat, 395009

Dear sir,

My airlink user id: pdave
Location: adajan, surat, gujarat, pin:395009.

I have logged complain on 28.7.2019 then done daily followups through whatsapp number, email, phone call and personally visited 2 times at airlink office.

But till date i have not received any solution and all time received falls commitments from airlink representative.

Request to help to resolve...
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M
mgpandya
from Surat, Gujarat
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internet services

Address:258/harinagar-3, udhna, Surat, Gujarat, 394210

Respeted person.
With refrence to above user id i am very sad to inform you that i am the customer of airlink from last 4 years and already paid amount for next 2 years. My wifi is not working from last 50 days. I complain to helpdesk, wtsappnumber and also went to your adajan office but till today my complain is not resolved. So it is very shamefull for company and no one reply properly, i am very hurt and suffering from fraud with...
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A
anubanad
from Ahmedabad, Gujarat
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wireless connection not woo

We have renewed our airlink wireless account for scheme of 20 gb for 1 and half year paying 4500

Since the day of renewal i, e aug 5th we are not having internet connection for at least one hour a day

I have registered complaints many times
They are not rectifying till now

They every time send a sms saying the issue is resolved. But after few minutes again the same thing continues...
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S
shanky gelda
from Surat, Gujarat
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worst internet in surat

Address:J-505 J.J. A/C textile market ring road surat, 395002

Internet is not working from last 7 days nd i m fired compalint for 10_20 times but no one come to solve my issue nd they can not receving calls as well as their employees talking very badly to customers. I think this company get closing for permanate. This is fraud company. They not able to give us services. I[censored] r not able to solve my issue than refund me so i can purchase new plan
Reg. Id : bhumika505...
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N
NARESH BHUVA
from Surat, Gujarat
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no internet connectivity many time no solution

Address:surat, 395010

I was complain on 25 jun 2019 but now a day no any solution and no any service boy come for solution
I was complain regarding solution last 1 month
But no solution...
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B
bjklak
from Mumbai, Maharashtra
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wifi not working from last 45 days

Address:Sri Ganganagar, Rajasthan

Wifi is not working from last 45 days nd i m fired compalint for 20_25 times but no one come to solve my issue nd they can not receving calls as well as their employees talking very badly to customers. I think this company get closing for permanate. This is fraud company. They not able to give us services. I[censored] r not able to solve my issue than refund me so i can purchase new plan...
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N
NARESH BHUVA
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet connectivity many time

Address:yogichock, surat, 395010

I was complain on 25 jun 2019 but now a day no any solution and no any service boy come for solution
i was complain regarding solution last 1 month   Replace all...
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R
Ravin Maisuria
from Mumbai, Maharashtra
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internet is not working for a week

Address:508, Shiv mahollo, punagam, surat., Surat, Gujarat
Website:www.airlinkcpl.net

Internet in our area is not working since a week, i have registered complain from phone & what's app several times but they reply with same answer all the time that the problem will be solved in 2-3 days, but no one has come to resolve the issue for last 7 days. I have registered complain every 3 days but they do not respond.
My registerd mobile number is [protected]
Please resove this issue as soon as possible....
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W
WeClocks Technology
from Kathor, Gujarat
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0 mbps upload speed from last 2 months no one can pick my call from 2 months

Address:Shop: 19, Nova Complex, G.H.B. Road, Pandesara, Surat, Surat, Gujarat, 394221

Hello airlink,
Feeling very sad to tell you that i have 0.00mbps upload speed from last 2 months.
I was file complaint 3 times with the compliant id is 1. [protected], 2. [protected], 3. [protected] also the message was delivered to me that complaint resolved but its not really.
I am using airlink from last 4 year but now i feel to change the service provider.
Because nobody can pick my call and solve my issue....
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D
Dr.Vikas Jadhav
from Mumbai, Maharashtra
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I am complaining about service provided by airlink company

Address:Adajan Patiya, Surat, Gujarat, 395007

I am having airlink internet and it is not working since one month. It is very difficult to register complaint as no one picks call from customer care. On registering complaint they say it will resolve in 2 or 3 days but no solution.

It is happening quite frequently now, service quality of the company is deteriorating and has become worst. In 6 months of my usage 1.5 months internet was not working. Serious action must be taken...
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P
from Dahod, Gujarat
Sep 2, 2021
This thread was updated on Sep 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my internet connection not working since one and half month.

Address:395002

I have tried all your modes of registering complaints but still it's not getting fixed. Emails, sms, whatsapp and even calls, everything is unanswered. And on the WhatsApp they replying with the same message everyday since last 40 days. Does it take so long to solve the problem?

It's really now unbearable because I have so much work pending which requires high speed internet and I have been waiting since long time.
br...
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P
png139
from Mumbai, Maharashtra
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very poor internet service

Address:Sai Samarpan Society, Udhana, Surat, Gujarat, 394210

This company's internet stops working every other day and sometimes doesn't work for few days straight and even when it is working it has poor connectivity, it stops working at any time and starts working after 10 minutes and it happens multiple times. When we call customer service they give unsatisfactory reasons for the problem. Their server goes down and line gets problem every week. I have faced it multiple times that during connectivity...
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WeClocks Technology
from Kathor, Gujarat
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0 mbps upload speed

Address:G-19, Nova Compex, G.H.B. Road, Pandesara, Surat, 394221

Feeling very sad to tell you that i have 0.00mbps upload speed from last 1.5 months.
I was file complaints 2 times with the compliant id is 1. [protected], 2. [protected] also the message was delivered to me that complaint resolved but its not really.
I am using airlink from last 4 year but now i feel to change the service provider.
Because nobody can pick my call and solve my issue....
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