Airlink.in Complaints & Reviews

I had done consecutive complains by calls and messages related to my internet connection not working since 3-4 days, every time false commitments given from isp side.. I am also having the complain log..
I don't have any option rather than to log a complain in consumer court because the loss of my business bear by me in these days due to too high down time of internet connection.
Every day they tell that issue will be resolved...

I have a internet connection of airlink. After every one day, internet is not working. When we are register a complain. They resolved it at night without solving a problem or no one can take action on it. When we will call on customer support, they will not give proper reply. They will disconnect the call.
In month, 20 days, internet is not working. They are cheating the customer.
They are not providing same speed whatever plan...

Complaint
Grievance details : first of all i have registered a complain in their customer service on 16th of june, 2019 for no connection. It started working on 20th of june but again it stopped on 21st of june. And this is happening almost twice in a month means the net is not working properly for more than 10 to 15 days in a month. And they are also not solving the problem properly. It has been 10 days since the network has stopped...

Hi,
There was no internet service from morning. I have call the customer support entire day. They told me that their executive will come.
Now the entire day has been passed, no one arrived to resolve the problem. Tomorrow is sunday so i still did not get any solution tomorrow.

I have very bad experience with airlink.
I would not recommend airlink to anyone.
I have to work onlin so now without internet...

AIRLINK SUPPORT parasn401. complaint but not solved this is last time if not solved or I want my all refunds & I will go to consumer forum
Plz close your office if you didn't give proper service last 20 days not connectivity and also I think I paid for to take proper service and also your staff was disconnected my call really tired your badly services don't messge me for renewal...

My address:: khatodara g.I.D.C; near sandes press, surat-395002

i am trying to solve my speed issue from a 1 year from now. Every time i call to costumer care number and register a complaint about internet speed problem but they dont solve my problem.

My internet subscription is 40mbps, but i get just 9.5 mbps from 1 year. They are just trying to cheat us.
We need atleast 35 mbps out of 40 mbps.
br...

Hello sir, i am using airlink broadband. The connection is very poor and from 1st may to till now, at around 6pm wifi connection has been stopped and it start next day at around 9 pm. When we call at airlink call center for our problem they didn't recieve our call or when they recieve they didn't answer properly. We call everyday at their call center and they didn't resolve our problem....

Hello i have purchased airlink wifi connection for my family in surat, india in month of feb 2019 (Unlimited plan).in this 2 months my internet connection was stopped for 2 times and for 4 days we were not having wifi connection and even the service provider didn't response. So here i have a request for you to please look under this matter asap or else i can go to consumer court bcz air link owned my amount for full year service and most...

No connectivity since last 45 days. Complained about it atlist 20 times but in vein.visited at their place for two times but in vein. Complained about it to the nodal officer online but in vein. since when I purchased the plan the company promised Speed of 50 Mbps but the speed never crossed 10 Mbps
Records of my complaint are at the company website
The company never sent any technician to solve my problem
I am tired...

No connectivity since last 45 days complaint about it online for at least 25 time's & visited their place for two times but in vein. Complained about it to the nodal officer online but in vein.
My plan is for 50 mbps but speed never crossed 10 mbps.
Not even one'time company professional visited my house to solve my problem
Please be kind to get refund of my invested money.
I have proof of my complaint at the company...

I have internet connection at my home. My internet service provider name is airlink communication pvt ltd surat. I have call them several times regarding my internet connection problem. But they didn't have informed me properly and there customer executive doesn't talk in well behaviour. Now when i am requiesting them for providing me my refund they are telling me that you have prepaid plan so we can not help. Now issue is they are not providing...

I have broadband connection of airlink and my user id rk_bansal1.My Connection is not working from since 15days. I am lodge a complaint through sms and in there customer care centre.but they are not giving me any solution for that. Every time they told me it will be solved in next 2days.i have also written mail to the nodal officer. But he never bother to reply any of the mails.

Rajeev Bansal
[protected]...

My customer id of airlink broadband is "vivek00b3" my registered mobile number is [protected] with name vivek goyani. I think it would be enough details for my complain... Request for shifting address on 15 days ago... But still not installed in new address...
Very bad services for shifting connection...
Most of work using through internet but airlink is not working for this problem.....

Very disappointed with airlink service
My plan is for 50mbps but speed never crossed 10mbps
Complained about it a number of times but in vein
I called a number of times to customer care but could not connect & could contact after 50 attempts
I visited to their registered address 2 times
They assured me to resolve my complaint within 2 days but in vein
So at last i am complained to authority...

Internet connection provided by airlink is not working. I had complaint the same to them on 12 Jan and they promise to solve any connection problem within 3 days but till now no action has been taken. Even after calling many times to customer care the problem has not been solved. They always say it will be completed in 2 days or 3 days and extending the period every time. Please look into the matter as soon as possible as internet connection...

My i d : bankim52
Complaints lodge on 24 dec on whatsapp not registered.
Complaints registered through phone on 27 dec 2018 and follow up on 3 different working days has no response or result.
I am a customer of the co since feb
2014. Today, on my personal visit to
Their office, they assured to restore the net but till 4.50 no one reached to me. The person in the office refuse to give me his mobile...

Reminder 1 dated:- 04/12/2018

MY USERNAME IS:- rakesh2001 registered mobile no. is [protected]

complaint no. is [protected], calling in surat customer care center but there is not proper response, still problem is not solved.

even i have visited your airlink office two times every time they give promise for one day but not resolved.

i have made first complain 15/11/2018 then after...

Hi,
My user id is "bhavesh555".
My internet is not working from last 6 days.
I have tried to call customer care more than 40 time s but still not receive any call and can not reach to customer care.
This is not first time to not receive any call customer care, never call receive customer care before also.
I have already complained from website but still not started internet.
You shame on your service,...

Innumerable times we have forwaded our complaints through various modes but without receiving any response from the company. Latest mail being on 23.11.2018 that two remains yet to be acknowledged.
We have requested team airlink to refund the entire amount of rs.4200/- as the problem seems to be beyond any solution. Hope you would take up the matter forcefully enabling to get full refund at an earliest and treat the matter as closed.br...

Sorry to say i have trying to contect on surat office phone since 4 hours but couldn't connected. Please see, i would like to renewal my net. I so much need and assencial to start net. I have about 50 times call on 3 contact number but all time unsuccessful. Now i hope that after this complaint, i must be connected or solved my problem immediately.
Thanking you
Your...