[Resolved]  Airtel — [protected]_dsl fibre modem not installed

I had requested to upgrade to airtel fibre back in february 2020. The person came and installed the wiring then, but said they ran out of modem and will come back later to install it. After that covid happened and no one came.
Now that things have opened, i have contacted them 15 times, every time they say we will get back in 72 hours but have not received any response.
Order number is 75773195.

Most recently they have told me they will get back on june 28, july 1, july 3, july 7 both via email and via twitter.
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Jul 16, 2020
Complaint marked as Resolved 
after submitting consumer complaint in a couple of places, this was promptly resolved. before that it was a nightmare. they don't have a way to talk to human anymore.
Airtel customer support has been notified about the posted complaint.
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