Airtel — [protected] - I have disconnected my broad band connection in Dec itself but still getting bills

Address:

Chennai, Tamil Nadu

Dear team I received the below Bill from airtel. I didn't use any airtel connection or land line or broad band now.I have once used the connection and disconnected during 2013 dec itself but now they are telling that i have surrender for 3months . I ddnt surrendered it i have disconnected it and paid the whole amount . Further regarding this i have raised a concern to 121 and they send an email that i wont receive further bills .even though i am getting the bill and calls regularly . Every time i explain to them and they saying that further they wont be such calls but still i am getting calls to pay. Kindly let me know why i should pay if am not using the service itself. If i surrendered for 3 months my last bill is on 2013 dec and the issue bill started from this jan 2015. How could you hold a connection without my acknowledgement for more than a year and how could you activate without my concern. . Kindly look into this airtel number : [protected] Monthly charge : 282.49 Account number : XXXXX84837 Due amount* : 278.02 Bill period: 05-Jan-2015 to 04-Feb-2015 Due date* : 25-Feb-2015 regards, Venkat