[Resolved] Airtel — 10000 Rs FRAUD - Monthly BILL

deeps123

from Delhi, Delhi

Address:

New Delhi, Delhi

Airtel has conducted fraud of Rs 10000 by activating International roaming minutes without my consent. Interaction ID - [protected] Reference ID[protected] Since the credit limit of bill has exceeded due to their misconduct, to add to the problem they have deactivated all facilities - outgoing/internet etc on my SIM. I have called them 4 times since yesterday, everytime they say that they will call back. Just once I received call from them that too for 3 seconds and they had cut the phone immediately. Now they are saying that they have called back and you did not pick up. Airtel, show some courtesy and professionalism- 10, 000 Rs fraud in a month is huge. Over that you are pestering me by blocking services. I am going to change mobile service provider now.

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Jan 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2015

Airtel Customer Care's response Dear Deep,

This is with reference to your post dated 14 Feb. 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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