[Resolved] Airtel — 150 rs from main balance has been deducted for data

Soma4375

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

I'm a airtel customer from quite a long time now. But today I have faced a horrible incident. 150 rupees got deducted from my account for data use. where i'm having 19MB data balance in my data. when I called the customer care some supervisor told " You can call me 100 times but your money will not be refunded." I'm sure about his name. but it can be tracked easily by who has attended the customer.

This is not at all tolerable..

I'll surely port my number, if any action is not been taken..

Thanks,
Soma

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Soma,

This is with reference to your post dated 17 November 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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vivekbhosle

from Chennai, Tamil Nadu

Yes I totally agree with you