Airtel — 200 mb at. 600 rupees

noname30

from Gurgaon, Haryana

Address:

Bangalore, Karnataka

I Called customer care saying my bill amount is 1351 because i exceeded data limit with 200 mb. And my bill increased by 600 because of d same. as usual i apply for smart bytes for d exceed data limit. and i did the same last time also but for my bad luck it was not active and i kept using my Internet. the problem was with the my airtel app.and i was not indicated on the same. Airtel had called me to say i exceed the limit but i told them kindly check i already applied for smart bytes. after all this my bill amount exceeded my credit limit of 1100 also. Unhappy with the respons and attitude of airtel. Poor customer service.

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.

Related Airtel reviews

View all 54505 Airtel Reviews

Comments

noname30

from Gurgaon, Haryana

Yes

Prathik62

from Bengaluru, Karnataka

same here..my case its 2433Rs extra even though i had free pack . i kept checking DATAUSE which shown incorrectly I assume or bill calculation is incorrect.

Happens every month

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 15 May 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 15 May 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

noname30

from Gurgaon, Haryana

Customer care unit had asked me for proof. since i never expected such an issue from airtel i.failed to take screen shots of the same. anyways all the services request has to validate with proof.