[Resolved] Airtel — 244 offer

Kumar Akhil

from Jalalpur, Gujarat

Address:	Gurgaon, Haryana, 110085
Website:	airtel.in

I recharged with 244 offer on 28 may 2017. I got confirmation sms also after the recharge that 70 gb for 70 days with 1 gb per day limit has been credit. But despite all this, my internet balance is deducted from main account rather than from the daily 1gb limit. I have lost 100 mb from main account and it stands at 964 something. Please make sure that data is being deducted from the daily limit rather than main account. Rectify it ASAP.

Sms attached is
Rs.244.0 recharge successful on 9971****19; TransID[protected] Free Music on Airtel, http://wynk.in/mu/web FREE 50% Night Internet Cashback Daily. To activate, click http://airtel.in/night

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Jul 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Akhil,

This is with reference to your post, dated 29 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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