A salesman name Sunil Yadav(his mob no - [protected]) from Mira Road has sent a person to survey at our residence Shanti Vihar for Airtel xstream dth and Internet connection . After survey he had told us a fixed amount of Rs 1500 and 1 month free and after that Rs 699 per month will be charged for Airtel xstream dth and internet connection and told us you don’t have to give a single Penny . We have paid Rs1500 online and after that they sent their Airtel employee for dth connection but they have not connected properly and we are not getting any services at all .Further that Sunil Yadav (salesman) was asking us an Rs250 extra amount for wiring at the time of connection but we refused to pay him extra Rs 250 as per his commitment. We asked him to refund our money within 2days . Furthermore, they did a false commitment of doing the work which we had paid for and was asking extra money from us and didn't provide us any proper service and harassed us. If our money will not be refunded within 2 days this will force us to go to consumer court and police station.
Kindly take a note on it. Also he didnt let us know all the plans of airtel as well as not refunded our money. As per your commitment you have still not solved our problem.
order ID is:[protected]
Customer ID: [protected]
Registered mob no - [protected]
Registered email id - [protected]@gmail.com
Alternate mob no - [protected]
Thank you,
Aditi Gupta Was this information helpful? |
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