[Resolved]  Airtel — 346 plan

Address:Surat, Gujarat, 394120

After recharging 346 rs on no [protected] i am getting very slow internet speedon full 4g/3g network ithing airtel crapping speed for making pupil fool.i couldnt use benefit because slow speeed max 20 kbps, or max time below 10 kbps, also today there is no credit of 1 gb data,
airtel making fool by name of JIO, there cusomer care stopped connecting just after recharge, after many try i connecttion they said they have provided 1 gb 2g data on benefit thats y u getting low speed, if you want speed recharge with our 3g, 4g plan, and the 346 benefit ahs tecnical problem, and when will it solve we dont know, you have to wait for your data benifit, and after iinsist disconnect my call, then block my no for customer cara
Was this information helpful?
No (0)
Yes (0)
May 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Apr 01, 2017
Updated by prateekshri85
i got call from airtel but even answering they just hello i am calling from about your complain, i said yes tell me, then they discoonect call, then no call back
Verified Support
Apr 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 1 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 08, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 1 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Now airtel doing a big drma here please be aware airtel doing fake call for refunding money of recharge 346, and will ask personal card details, they just trying to recover their losses due to jio, by this way me going to complain to cosumer court that airtel asking personal debit card details in the name of refunding money also plannint to laudge aFIR on airtel fraud

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information