[Resolved]  Airtel — 349 offer

Address:

Bangalore, Karnataka, 560078

I recharged rs. 349/- offer after receiving a call from airtel. They asked me to charge for 150 as my current available balance was 200 and then opt for 349 offer. I waited for a week and then recharged for 349/- on 13/06/2017. But i could not access internet the whole day. Today 14/06/2017 i called to verify what was wrong, they told me my sim is 4g complaint so upgrade it to 4g and also change the mobile! As my handset is 4g complaint. I cannot even make a call now. They are now telling that i should have checked before going for this offer! As it said conditions apply! Then why did they call me in the first place. Didn't they know about this? Couldn't they check before calling the customer. Isn't this fooling customer!

349 offer also offer free local call for 28 days. But to call 121 i had to take an advance recharge.

I am very unhappy with the airtel in the recent times as this is not the first time that they are fooling people! Even the calls are not clear. I don't know which ookla has certified that airtel is the fastest/best network!

Why shouldn't i think of changing the service provider?