[Resolved] Airtel — 349 Pack not added

Arun5

from Delhi, Delhi

Address:	Chennai, Tamil Nadu, 600099
Website:	www.airtel.in

Dear sir,

I received a msg from your end saying that I will be getting unlimited local std calls and 1gb data daily for 28 days.

I activated the pack and also I received a msg saying it got added. I came to know that my data usage was charged from my balance. I request you to kindly add the pack and refund the money which was deducted for data usage.

If not pls refund my full amount or i will go away from your network.

Thanks,
Arun

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May 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

Airtel Customer Care's response Dear Arun,

This is with reference to your post dated 7 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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