[Resolved] Airtel — 349 recharge fraud

PC Moto

from Bengaluru, Karnataka

Address:

400086

I was continously receiving 349 recharge notification which has 28gb data, after recharge its showing only 1gb for the entire month.
The executive is telling your number doesnt have the priviledge, so its 1gb plan for you.
Also every airtel customer is receiving this message but only priviledged prople get that plan, how cheap of airtel to dupe people of money.
I need my money credited back. This is clearly cheating from airtel.

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May 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

Airtel Customer Care's response Dear PC Moto,

This is with reference to your post, dated 30 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

Pushpendram12345

from Gurgaon, Haryana

I complained on wrong billing and poor network services on 17-August-2017. Till now no solution . Due to many calls by different Airtel team members on same query, every time we have to repeat the problems and no solutions on same.
Very bad experience with Airtel.

Prethipayal

from Surat, Gujarat

I had been do 349 recharge which says unlimited calls for a month.. but even after recharge it says no balance. And calls dont go through.. and we never get to speak to any executive on any of customer care number.. can u please look into it.. its been second consecutive month.. i have recharged for 349..and cudnt even use it..and my money gets cut ..i got successful recharge sms both times but the offrr never got activated..