[Resolved] Airtel — 349 rs recharge not activated | |||
I recharged for rs 349, on 24.03.2017. For one gb data per day and unlimited calls. By speaking to your customer care executives on 30.03.2017 from 7.30 pm to 8.10 its very hard to found that plan was not activated. They assured me that the issue has been escalated to back end and it will be resolved before 08.15 pm, on 31.03.2017. Kindly treat this matter as most urgent and rectify the problem as promise given by your executives, since I already recharged to use internet but its not activated due to technical issues from your side. Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Airtel Customer Care's response Dear Jeeva, This is with reference to your post, dated 30 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 04, 2017 Airtel Customer Care's response Dear Jeeva, This is with reference to your post dated 30 March 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 06, 2017 Airtel Customer Care's response Dear Jeeva, This is with reference to your post dated 30 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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I recharged 349rs in my airtel number [protected]on 29th July at 6.32pm. I got the message from airtel services but this offer 349rs is not working...why ...plz do something on this...i she'll be very thankful to you.
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