[Resolved] Airtel — 399 scheme not working

Villy Gohil

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400 002
Website:	airtel.in

I recharges my sim with 399 scheme a few days ago and i have not been given any kind of beneffits at all
My phone number is [protected]
Also on my other sim i had recharged wit h 349 scheme and again there i did not get any benefits at all
And this is an issue as earlier it had recharged but now it has deducted money from my account and still not credited any benefits to any of my schemes

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Aug 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 22 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd