[Resolved]  Airtel — 3g, 2g, 4g nothing works about 2 months

Address:West Tripura, Tripura, 799141
Website:www.airtel.in

From middle of may 2017 airtel has stopped 4g in my area, jolaibari. From then 3g and even 2g is also in worst position. It connects on 3g but no data is been transferred. I personally contacted with tm, zsm, and zbm too, but in vain. They are very much illiterate about thr issue. My most of the business runs on internet. I have recharged ₹1498 in 3 airtel numbers for internet for 1 year. Now my time and money both are running out.

Now my issue is that, who will l bear the loss of my business.
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Aug 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 12 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 12 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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