[Resolved] Airtel — 3G data connection stopped | |||
I'm a resident of DEVLALI CAMP which is near Nashik. I live at HILL RANGE in Devlali camp. Since past 2 months, I'm not able to receive 3G speed on my data card. I have made several complaints to Airtel but there is no solution. Every time, they log a ticket number and say " we shall get back to you". They do get back, but they have not solved this issue. My Data Card is connected to a CCTV Router which I use for remote monitoring. Because of no 3G connection I'm not able to connect to the CCTV Router remotely. Was this information helpful? | |||
Dec 30, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 10, 2016 Airtel Customer Care's response Dear Mr. Kapadia, This is with reference to your post dated 8 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 15, 2016 Airtel Customer Care's response Dear Mr. Kapadia, This is with reference to your post dated 8 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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