[Resolved] Airtel — 3G data service incorrectly | |||
I had recharge Rs. 141 30.05.2016.. the airtel gave the special offers that was EC Rs 141 =650MB . So i recharged Rs.141. But the data was not added to data account. That was splitted as 3G and 2G. So i called customer care and i informed . She said ( customer care) it is wrongly done we will rectfy sir But till now not done .so please help me for get my correct data to my account. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 01 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 16, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 01 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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