[Resolved]  Airtel — 3G internet issue

Address:Bangalore, Karnataka, 080

This is Shashank from bangalore B.S.K 3rd stage, INn My home am not getting 3G Network only 2G network is coming. Regarding this i complained but the customer care person telling that due to scratch in sim it is happening you replace with new sim and check they told. But that is not valid reason why because one thing that am already having new sim and one more that i getting 3G network even in my office other than in my home.

please Resolve the issue ASAP to continue with your network.
Thank you
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Aug 13, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 06, 2016
Airtel Customer Care's response
Dear Shashank,

This is with reference to your post dated 5 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 12, 2016
Airtel Customer Care's response
Dear Shashank,

This is with reference to your post dated 5 May 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I have been paying 2299 (Airtel-UL-Rapid Plus 2299 80GB)for a plan which it is offering to customers at 1899 (Airtel- Rapid 1899 80GB)for months!

I need a refund of difference.

I have all bills for documents
Dear Sir

We are so many time connect with your executive but no one reply me
We touch with you in last 10 Days but one contact me

Request ID [protected]

Complaint No 65891208


Mukesh kumar verma
[protected]

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