[Resolved] Airtel — 3G internet issue | |||
This is Shashank from bangalore B.S.K 3rd stage, INn My home am not getting 3G Network only 2G network is coming. Regarding this i complained but the customer care person telling that due to scratch in sim it is happening you replace with new sim and check they told. But that is not valid reason why because one thing that am already having new sim and one more that i getting 3G network even in my office other than in my home. please Resolve the issue ASAP to continue with your network. Thank you Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 06, 2016 Airtel Customer Care's response Dear Shashank, This is with reference to your post dated 5 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Shashank, This is with reference to your post dated 5 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
2 Comments | |||
Comments
Dear Sir
We are so many time connect with your executive but no one reply me
We touch with you in last 10 Days but one contact me
Request ID [protected]
Complaint No 65891208
Mukesh kumar verma
[protected]
We are so many time connect with your executive but no one reply me
We touch with you in last 10 Days but one contact me
Request ID [protected]
Complaint No 65891208
Mukesh kumar verma
[protected]
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I need a refund of difference.
I have all bills for documents