Airtel — 3g network in my airtel prepaid mobile

3g network in my airtel prepaid mobile I have so far for my airtel mumbai recharged for 3g for my mobile [protected] three times. My mobile is not yet activated till today, though messages came as activated. The BPO does not have the option of speaking to the customer care executive. My earlier compliant was replied as action taken to my satisfaction. I fell totally cheated by the airtel network. Now I regret to change my network to airtel. I have the mails and sms sent by the Airtel.
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Dear Customer,

This is with reference to your post dated 22 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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