[Resolved] Airtel — 4 g recharge | |||||
I had recharged on 23 Jan 2017 for full talk time and also for 4g 4gb recharge. Now Airtel has deducted balance from main balance and they say there was no benefit as 4gb 4g on my number..I spoke to the consumer care executive and also to his supervisor spending my money for their fault and they idiots don't even see any such benefit. When the Airtel don't know what they are assuring on their websites when customer recharge then why the hell they do fake advertisements Was this information helpful? | |||||
Mar 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 07, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 3 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 3 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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