Airtel — 4G data service not activated | |||
Airtel sales executive came to my home for 4g home wifi router. demonstrated well and installed the same after my concern. I have paid Rs 2500/- for that, but no receipt was given, filled up the form and gave my address proof and all that. Got sms that my 4G will be activated, I called up and they said its activated. I have assign mobile no. [protected]. Now at my home 4G is not activated. I called up the local person many a times for technical assistance, called up customer care for the same but story remains same. Now I want my money back and surrender the connection. Threatening is the key from Airtel hisar office. Before moving to consumer court for forgery you are asked to look in to the matter, disconnect my service and payback my amount. I have doubt that someone else from Airtel office is using my Sim for data purpose. The same may be treated as my notice. I will file not against the sales person but Airtel company as well to be the party in this kind of forgery. Was this information helpful? | |||
|
Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Umesh,
You guys just listen to your franchisee because they gives you the money and company provides you the salary. Customer is nothing for you. I reported that there was a forgery with my documents and I dont have the receipt of my security and others. Your office persons so called technicians called me up in the late night and expect me to be polite. Your company didnt provided the solution as well. Your Hisar office did a wrong physical address verification. I have lot of messages but till date no response from you guys.
What you left with me, only to move court. You guys harassed me a lot. After charging you guyz didnt provided the service making a lot of loss to me. Nothing was done from your side except charging the money till date. Now I am providing you the screen shot of your complaints which were not attended by anyone till date. I just spoke to consumer court and again giving you the last 48 hours. On monday I will mail you the notice via my advocate if not solved.
Your company dress wearing person having the ID card of Airtel took away my money without giving me any receipt and you guyz didnt provided me the service till date. Ridiculous
![]()
![]()
![]()
![]()
![]()
![]()
![]()
You guys just listen to your franchisee because they gives you the money and company provides you the salary. Customer is nothing for you. I reported that there was a forgery with my documents and I dont have the receipt of my security and others. Your office persons so called technicians called me up in the late night and expect me to be polite. Your company didnt provided the solution as well. Your Hisar office did a wrong physical address verification. I have lot of messages but till date no response from you guys.
What you left with me, only to move court. You guys harassed me a lot. After charging you guyz didnt provided the service making a lot of loss to me. Nothing was done from your side except charging the money till date. Now I am providing you the screen shot of your complaints which were not attended by anyone till date. I just spoke to consumer court and again giving you the last 48 hours. On monday I will mail you the notice via my advocate if not solved.
Your company dress wearing person having the ID card of Airtel took away my money without giving me any receipt and you guyz didnt provided me the service till date. Ridiculous
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 8th September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd