Airtel — 4g dongle internet speed problem

Address:	Pune, Maharashtra, 411014
Website:	www.4Gairtel.in

My connection no is [protected] on 15 september 2015 4g wifi router had been installed at my home in pune. Since that date I am not getting proper 4g speed (which should be more than 10mbps). Since last 1 month almost weekely I have mailed one complaint to customer care and other related persons. But no action has been taken yet. I am fadeup of all this. Lastly I have to go to the consumer forum . This is my last request please look into the matter and take the action immediately.