Airtel — 4g internet data pack issue recharge of rs 1198 for 70 days

Address:

Bangalore, Karnataka, 562106

Hello i am airtel user,[protected]
I also use airtel my app for best offers or recharges.. I check offer for my number [protected]. I see many offers i select 1198 pack for 70days unlimited local/std calls or daily 2.5gb. And i recharge my number for 1198 on jul 19th 2017.
But received 5+5gb for 28 days..

I spoke with the customer care they told if i have recievied the sms then surely i get benifit not to worry, but after 28 days my validity expired on 16th aug 2017. Now when i call to customer care they are telling there is no as such offer for my number.

Please raise my complaint for recharge benifit not received..
I[censored] have no solution for my money..
I port my no. Another telecom..
It's urgent issue, please clear in high priority..

Thanks,
[protected]