Comments
I also have the same issue since Dec. I have registered complains 3 times, but no one bothers to call back or respond. All the calls and messages i receive from Airtel is for the bill payment, where as my device is just not working. Frustrated, I sent an emails and very promptly i get a response from some Arokia Raj, that restart and check and if you want to disconnect, do let us know. Is this how easily you let your customers go after receiving payments for the service that was not working?
Suprabha
Suprabha
I also have the same issue since Dec. I have registered complains 3 times, but no one bothers to call back or respond. All the calls and messages i receive from Airtel is for the bill payment, where as my device is just not working. Frustrated, I sent an emails and very promptly i get a response from some Arokia Raj, that restart and check and if you want to disconnect, do let us know. Is this how easily you let your customers go after receiving payments for the service that was not working?
Suprabha
Suprabha
Dear Sneha,
This is with reference to your post dated 28 February 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 28 February 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 28 February 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd