Airtel — 4g internet speed issue

Address:

Sonbhadra, Uttar Pradesh, 231219

I buy a new airtel number and activated 4g net pack, but from the first day till now i didn't get the 4g speed in my area. Infact 3g speed is also very bad. I checked on airtel speed that shows in this area ten 4g&3g towers are active, then why i can't get the speed properly. And if there is no service in my area then why the hell airtel store vender recharge 4g plan, they simply fool us. And worst part is when i keep on trying to connect with customer service that also not connected.