[Resolved]  Airtel — 4G LTE

Address:

Pune, Maharashtra

I took airtel 4g LTE wifi router ([protected]) from a airtel agent Gaurv modi belongs to Vega sales and services. He gave us offer like if we pay Rs 3500 we will get the router and 2 months 10GB plan which cost 999 per month. He took all the money and next day he came with router. I continuously tried using the router for 4 days and it didnt work. After calling airtel customer care i got to know that my account is not recharged with any amount and thats the reason its not working properly.When i tried calling airtel agent Gaurav modi he did not picked up the call for 4 days and even the Vega sales and services people are not replying to my calls. I have even launched the complaint in Airtel CC but no reply from them yet. Please look into this issue ASAP