[Resolved] Airtel — 4G LTE improper billing

Basu K

from Hyderabad, Telangana

Address:

560034

4G Airtel dongle no: [protected]

From[protected] to[protected] my data usage was 2.40 GB.
My plan was upgraded last to last month to 6GB .
But still i got SMS and mail saying that 90% of data is completed on 25th November.

Please explain this. This is totally insane and non acceptable from reputed company like Airtel.

I need proper explanation with compensation.
Attaching snapshot of the dongle usage data shown at this period for reference as proof.

+1 photos

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Dec 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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