[Resolved]  Airtel — 4g - network not trustworthy as the ad been shown in tv/other channels

Address:560096
Website:www.airtel.in

My dongle number is [protected]. I had requested airtel customer care to terminate my connection on march 19th due to bad signal strength. The funny part here is that the airtel 4g ad which often is seen in tv and other channels shows that the 4g is available even in remote places of this country and i am surprised to see that 4g is not available at my place that too in bangalore (Nandini layout). The purpose of this complaint is to highlight to customers that just not go behind useless ads which shows that they have the best connectivity. I had a horrifying days using airtel 4g data card and paying high fi bills.
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Aug 14, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2016
Airtel Customer Care's response
Dear Navin,

This is with reference to your post dated 1 April 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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