[Resolved] Airtel — 4g not enabled | |||
I have upgraded my 2g postpaid sim to 4g postpaid sim as on 07.03.2017, they told after 2 hours the old sim will be deactivated, and new 4g sim will be activated, after receiving the SMS also I never connected with the 4g, yday @ 8pm, I have contact the customer care, he told to remove the sim for half an hour and insert sim may be resolved, but I am not got resolved. Was this information helpful? | |||
Apr 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 March 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Kindly visit the shop where u purchased / nearest airtel outlet to get the immediate resolution. Otherwise it wont get activated.
ANGURAJ