[Resolved]  Airtel — 4g plan of 399 with validity of 70 dAYS

Address:Dhanbad, Jharkhand, 826001
Website:www.airtel.in

Airtel was cheating everyone in india before jio lunched and now also airtel is cheating by not keeping their promises.

On 24-april-2017, airtel has lunched 399 plan which has validity of 70 days. Today i recharged my airtel i.e [protected]for 399 and the validity i got is only 28days??

How can they change the plan without any prior notice to the consumers??

But in the airtel home page still it is showing 56 days for 399 plan which i have not got this also??

What should i do, i have recharged for 399 plan thinking i don't have to spend any money for next 70 days, how can airtel do like this to their consumer??

Please do take an action because the promos which airtel made and breaking their promises without any notice?

If 10% of people in india has recharged for 399 and airtel doing such a fraud things, they have have earned a huge money, and then it will be converted as black money because airtel will show that they give such options facilities to the people but it is not.

I think they have earned hundreds of corer with this fraud cases and by their advertisement many people has ported to airtel network.

See how they are cheating people and making people to come behind airtel network..

How can this be justified??

Thank you.

Regards,
PRANAY GOPALKA
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Jun 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 01, 2017
Airtel Customer Care's response
Dear Ms. Gopalka,

This is with reference to your post, dated 30 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 05, 2017
Airtel Customer Care's response
Dear Ms. Gopalka,

This is with reference to your post dated 30 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Helllo...I HV same complaint against airtel regarding 399 plan..first dey HV given it for 70 days and suddenly plan WS ovr in 28 days...so I went to airtel store and tlkd wid der representative some how dey explained me it is just for 28 days and hence forth 399 RS for 70 days vl b activated for me..again I did tht recharge and scheme got activated for 28 days...I calld to customer care and dey told dey vl extend it till 70 days...airtel is cheating upon people

My self dr.Hardik
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