Airtel — 4g service not getting

navneetgund

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122001
Website:	www.airtel.in

Despite several phone calls and numerous email i am not able to set 4g manually on my phone whereas i am availing this service from last one year. Whenever i tried to select operator as airtel 4g manually every-time i got message that "can't connect to this network right now. Try again later." i have tried to get connected manually at different location of gurgaon and all of the places same message got.in my earlier emails to airtel i have send phone screenshot showing problem but still problem is unresolved despite attempting several settings as suggested

Its quite disappointing that despite already paid for 4g service i have to compromise with inferior 3g services.

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Airtel customer support has been notified about the posted complaint.

Sep 10, 2017

Updated by navneetgund I don't felt Airtel is serious to resolve customer problem and now their services are worst ever.

Despite hundreds of email and phone calls I am not getting 4g services for which payment had already been made to Airtel.

If Airtel is not capable to provide 4g service than why they are claiming as fastest network and at same time charging for us.