[Resolved] Airtel — 4g services stopped after making unlimited data pack recharge | |||
I do not get 4g network. on 7th of October i made a recharge of 1495 for unlimited 4g data pack. Since then i do not get 4g signal for all apps. no network. I have complained repeatedly on 121 and they are giving me false assurances. I am fed up now. Please return me my money of 1485 rupees. Till now, they are only telling they will solve it. They are sending me complaints id always and then ignoring my problems. My data is going wrongly. My data validy is also expiring. Now it has been more than a month. Airtel is cheating customers. Was this information helpful? | |||
Dec 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 09, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 November 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 November 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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