[Resolved] Airtel — 4g signals are not coming

garima_cc

from Surat, Gujarat

Address:	New Delhi, Delhi, 110085
Website:	airtel.in

I have ported in airtel postpaid my mobile no [protected] from idea. since then i am facing many problems with internet speed either only 2g speed is coming on 4g recharge or not even 2g internet is running. i have raised this concern with airtel costumer care several times but there is no action taken to resolve my problem and in return they say that it is resolved. Really bad experience with airtel, will never recommend anyone.

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Dec 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 8 November 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Nov 09, 2016

Updated by garima_cc I have been listening to these words from last 1 week, this is really annoying. either resolve it or give my money back and I'll switch to some other network.

Verified Support

Nov 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 November 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd