[Resolved] Airtel — 4G signals issue | |||||
I am regular customer of Airtel, we are using 2 post paid, 2 prepaid & Airtel DTH, My mobile no is [protected]. I am facing many problems with internet speed either only 2G speed is coming on 4G recharge or not even 2G internet is running from 03.11.16. I have raised this concern with Airtel costumer care several times (ID-[protected] &[protected] but there is no action taken to resolve my problem and in return they say that it is under process and every body said it will be solved within 72 hours but not solved. But now i realize that bad experience with Airtel, Finally i don't want to use Airtel network and will never recommend anyone... Was this information helpful? | |||||
Dec 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 09, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 November 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 November 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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