Airtel — 4g sim card upgrade

 
8 Reviews
 Pankmsh on Aug 6, 2017
I have subscribers for 999/- rs data pack for 4gb for 28 day on 30 july till august 4 i was able to use it. On 5 they deducted my accounts balance of 300. When ui contacted 198 costumer care they says that mine is 3g sim card i got to upgrade it. But my sim card is 4g.in their records its showing 3g card with number that is different from the i am having. I went airtel store anand gujarat to upgrade new 4g sim card. They told it will be upgraded in 6 hours. And i received email saying i got sms my new card no to 121. I did that too. At 6.30. Pm i received message saying my new card is upgraded. I check i am unable to use new card. I again contacted 198 they says that airtel stores have not upgraded. So i got to visit again since sunday and monday being holiday i am unable to contact them and unable to use 999/- data pack.

Complaint Status


[Aug 06, 2017] Airtel customer support has been notified about the posted complaint.
Complaint comments  7 Comments     Updated: Share0Tweet0Share0

Comments

Sir my phone is lost please block my no is 9076681898 my name santram
Hello
Sir
Mere ko mere airtel number ka mpin coad chahiye. Me bhul gya hu. Plz sir.
I submitted yesterday all document for duplicate sim, but not ready now. So please activate
My Airtel tv registered mobile number 9630430703 is not in service so please change my registered mobile number .my costumer id is 3009670159 and new number is 9993997771.
Sir I have lost the phone carrying airtel sim today (31/07/2017). Sim phone number 9791524163. Kindly take this complaint and block my number. Tomorrow I will go to Airtel outlet and get a new sim with same number by providing my ID proof.

V. Padmanabhan
My mobile has been stolen on 31st july 2017 so kindly blocked mt number for temporary bases so that no one can miss use my number.
8413072254 please upgrade to 4G

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