[Resolved]  Airtel — 4g sim upgradation

Address:Ghaziabad, Uttar Pradesh, 201002

I recently upgraded my 3g sim to a 4g sim card for using on a 4g enabled handset (Op3).. I was asked to go to give a missed call on 52122, once the new sim got activated.. I did that n followed every other instruction provided to me.. And still after almost 6 hours of activation, i didn't receive the free 4g data, that, was supposed to be offered to the upgraded consumers..
I have been using airtel, ever since, i started using a mobile, almost 10 years.. And this is what i get after so many years of loyalty.. Now tell me why, why on earth, i shouldn't change my telecom provider, if for one, it provides me with a better plan.. And two, it isn't cheating its consumers like you are!!
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Jul 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 25 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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