[Resolved] Airtel — [protected]- 3g data too slow to connect | |||
Respected sir, I am using airtel prepaid west bengal circle, no., [protected] for over a year in the intention to use 3g services only . Till date I am using 955 INR @ 6gb 3g( recharge done today, 16 Nov, 2015) unlimited in my HTC desire 816 dual 3g enabled smartphone Unfortunately, the 3g data speed is not meeting the promises the company cry for. Generally I got 255- 300 kbps where the company shout for 1.5 mbps. Furthermore, I can't use apps when the background data are turned off ( to save data from uncontrolled draining ). I always have to use it as background data turned on which I think is airtel's conspiracy to forcibly spend the data as fast they can. Therefore, I request before your kind honour so that you take suitable measures against this ruffian. thank you, roquibul Ps., : the aforesaid prepaid no., [protected] was issued in name of my sister, rozeara khatun. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 16 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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