[Resolved] Airtel — [protected]- promised 300 mb free 3g data not given though airtel keep calling for that

roquibul7

Address:

Howrah, West Bengal

Dear sir, My name is rozeara khatun, my no., is [protected]. For past 1 month I am enjoying 1.3 gb 3g prepaid data when recharging with 255. The additional 300 mb data were given free after 2 hours of recharging. But suddenly it's discontinued though I am called by airtel promo number stating I was given the free data. When asked the customer care executive, she told me that i was never given any free data. I was stunned to hear it. Your fast action is needed in this matter. Thank you.

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Aug 13, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Roquibul,

This is with reference to your post dated 26 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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roquibul7

Ok, I am provided with rs. 30 compensation for 300 mb 3g data whereas the exact price of 3g 300 mb is rs 105.