Address: | Mumbai City, Maharashtra, 400025 |
I had 3 prepaid number [protected]//[protected]//[protected]
I migrated to all 3 to postpaid.. Since the day i did this mistake i started having network problem though at the same address i m using one more prepaid and one roaming.
I lodged a formal complain with ref number 79803908 on 26th after that i kept getting calls only to check whether the issue is resolved or not. No physical visit was made as promised at the time of lodging the complaint.
Today when i got angry about all this nonsense the executive put a closed status on this complaint with note that i refused a network survey.
I called ur customer care n after holding for over 30 min to speak to supervisor prateek and to my surprise he erased all data about this ref number n gave me other ref for the same 79933926. As of now both ref are showing no records.
Totally disappointed and frustrated with this type of service.
I dont know whether this complaint will make a diff or not but i m definitely goin to port the number to other network.
Best regards Was this information helpful? |
Post your Comment