Airtel — [protected] balace not updated

Dear team
Very poor service you people are providing as i recharged my number with 100 rupee amount on dqted 14 april 6:44 Mobile No.[protected] Recharge Rs 100/ on[protected] at 10-30AM through internet money deducted but not recharged till now . therefore i called on your customer care on dated 14th april time was 6:44 pm and call was about 15 minute and called number was [protected] through my number [protected] ang your agant asked me tha 60, rupee balance which is not reflecting in my system so that i logged a complaint whixh will be resolved within 2 days but still not resolution provided and also i did not received any complaint number so please lestin that call and give me resolution as soon as possible call me on my number [protected] on urgent basis and revert m money baxk also guide your agants ti tackle customer properly

Dear Mr. padamprakash,

This is with reference to your post dated 19th April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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