[Resolved]  Airtel — Abnormal deduction from data pack along with talk time of my no [protected].

Address:	Kolkata, West Bengal, 700008
Website:	www.airtel.in

Sir, I want to draw your kind attention, that, on dt.01.12.2015, my data balance was 530 mb & talk time was Rs.270. Due to validity period I had recharged a data pack of Rs.275. Next day I found my entire data pack along with talk time vanished. On dt. 05.12.2015, again I had recharged Data pack of Rs.275 and talk time of Rs 130. The next day i.e. 06.12.2015, again it had vanished. Now I ask the customer care executive SUMONA GHOSH for the above matter. She had no intention of solving the problem and started to argue with me and unable to reply about the vanished data and talk time. Now my humble request is that may I know on what ground my above data and talk time vanished. For your further information I am using this mobile no. along with data from the beginning day of 4G, and the consumption of data always remained below 500mb. Please tell me shall I continue AIRTEL or else? In this regards please literate the customer care executive like SUMONA GHOSH so that a genuine customer may not be harassed and know the details o[censored]sage of data. Needless to say as a good business gesture, again I have recharged Rs.275 on dt. 07.12.2015. Hope and trust your good-self will look into the matter and return back the talk time and data pack. Awaiting for your early action and reply.