Airtel — about 3g internet pack

jackvill

Address:

New Delhi, Delhi

i have recharge for rs 95 and it came only 50mb for 1 day . I call to the customer care and ask and found out that it was rs99 for 3g and 98 for 2g. i request them to make it to rs99 or 98 deducting rs4 or 3 from my main balance but they say they cant help it anyway .I have loss rs95 .i don't get back any plan less then rs95 nor main balance . i call up at 198 help line and even 121 care . They said they say they cant help it anyway and they even ignored my call . I don't know what kind of customer was that which thus not help the customer but instead they ignored it.my airtel no. is [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jackvill,

This is with reference to your post dated 7 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jackvill,

This is with reference to your post dated 07 May 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd