Airtel — about balance diduction | |||
today...9th july 2015...i had selected a asfalt6 game in my handset...there was no option for purchasing or charges about this game...i had simply go ahead...and my 50 rs were deducted instantly...i got one sms...your keycode for asphalt6 is 53065. please visit the main menu of the game and enter your keycode to enjoy the full game...from:55435...now thing is that...i never wanted to follow this step...so why i hav forced to play this game...???...i am not playing this game...so i am not used ur keycode...so i want my 50 rs back in my account which is deducted without my permission or giving me any warning...your customer care executive...ignore my problem...and talk with me carelessly...so i want a complete solution of this...i want my 50 rs balance in my account...if i haven't got satisfied solution...or my 50 rs refund in my account...then i am declaring here that...i am unhappy with your service...and system...airtel company had cheat me...so i want to close relationship with this company...airtel service...replay...hopeful...!!! Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
today...9th july 2015...i had selected a asfalt6 game in my handset...there was no option for purchasing or charges about this game...i had simply go ahead...and my 50 rs were deducted instantly...i got one sms...your keycode for asphalt6 is 53065. please visit the main menu of the game and enter your keycode to enjoy the full game...from:55435...now thing is that...i never wanted to follow this step...so why i hav forced to play this game...???...i am not playing this game...so i am not used ur keycode...so i want my 50 rs back in my account which is deducted without my permission or giving me any warning...your customer care executive...ignore my problem...and talk with me carelessly...so i want a complete solution of this...i want my 50 rs balance in my account...if i haven't got satisfied solution...or my 50 rs refund in my account...then i am declaring here that...i am unhappy with your service...and system...airtel company had cheat me...so i want to close relationship with this company...airtel service...replay...hopeful...!!!
Reply
Dear Mr.Sutar,
This is with reference to your post dated 9th July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 9th July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Sutar,
This is with reference to your post dated 09 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 09 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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