Airtel — about recharge of rupee 448 on [protected]

Abiranjan

from Jaurian, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir

Sir with due respect i state that i did a recharge (top up) of rupee 448 on mobile no [protected] operator airtel on 13 oct 2018 using SBI ANYWHERE aplication Under TID: UH55858026. It is a pre on post number. I didnt get any of the benifit also the amount hasbeen debuted from my account. i called the airtel costumer care .they said it will be refunded in 10 working days as i havent received any confirmatory message from airtel. Also according to them i needed to pay via retailer as this facility is not available and they havent received any money..
But as per sbi message that my payment is done. Also the amount has been deducted from my account.. with out any benifits... Account to airtel costumer care i need to go retailer and do a bill payment but i did top up via sbi anywhere app... plz check the matter and refund my amount... Plz let me know where is my payment of 448 which i did via sbi anywhere app under tid UH55858026... AS I HAVENT get any benifit till now.

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Airtel customer support has been notified about the posted complaint.

Nov 02, 2018

Updated by Abiranjan Some one has called me in the behalf of airtel and took my atm details...also send a link but i forget the no to which i have to send plz contact me again and resend the message and no to which i have to send the message...the no from which i received a call is [protected]