[Resolved] Airtel — about refund against recharge of international roaming in airtel account | |||
I have made a recharge for international roaming of 3999 in my prepaid airtel number, but airtek failed to provide the service. After that i asked for refund in my bank accout but they refunded rs 3998 in airtel account of number [protected]. I never told airtel to deposit money in my airtel account. Airtel executives called me and forced me to agree for credit balance of 3998 in my prepaid number. When i denied they deposited the amount forcefully in my account. I already told them that i have no use of prepaid balance of such huge amount. I request for refund the amount in my bank account. Was this information helpful? | |||
Aug 29, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 Airtel Customer Care's response Dear Neeharika, This is with reference to your post, dated 17 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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