[Resolved]  Airtel — About unfair policies this company have opted for me

Address:Sri Ganganagar, Rajasthan

Subject: About unfair policies your company opts about me Sir/Madam, I've been polite a number of times, please excuse yourselves for forcing me to type like this. This network provider is not giving me my 3g services. I'm a airtel 3g customer from last 17 18 months and everything was going fine. But from last 6 days, they've completely stopped my 3g services. I'm having my 3g bill plan activated with more than 500 mbs remaining. Everytime I talk to their customer representative, they say that 3g services will be activated within 30 minutes but it has been 6 days. Yes, my validity is getting trimmed everyday. I've spent 13 rupees having random arguments with customer care service, but none of them resolved my issue. 13 rupees means I've spent 78 minutes in these days talking to them. Every airtel customer I know is enjoying 3g services except me. Please resolve my issue quickly or I WILL TAKE MY PETITION TO THE DISTRICT CONSUMER CELL. I've spent my 141 rupees on this plan and I will not let this go like this. Regards Shivaji Mahendra [protected] Sri Ganganagar, Rajasthan
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Mr. Mahendra,

This is with reference to your post dated 20 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products

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