[Resolved] Airtel — About validity of recharge & miss guide of customer | |||
Dear Sir/Madam, I have an airtel prepaid connection ([protected]) since 9 years, i was done a recharge by a retailer & offer on my number of Rs.19.00 with benefit of local mobile @30p/M for 28 days.On 20.03.2017 i was received a alert that benefit of Rs.19.00 @30p/M end on 21.03.2017.so please recharge your account. how can it is possible ? when retailer check offer on my number then validity of this recharge is 28 days but suddenly validity of this recharge 4 days.second time from your side i have face this problem.kindly check what is the error & why my validity change. Thanking you. Akhilesh Verma [protected] Was this information helpful? | |||
May 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Airtel Customer Care's response Dear Mr. Verma, This is with reference to your post dated 20 March 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 01, 2017 Airtel Customer Care's response Dear Mr. Verma, This is with reference to your post dated 20 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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